Source: Official carrier careers · Posted 2026-10-23
About this opportunity
The Maximo Functional Analyst provides dedicated functional support for DP World Canada Maximo users, with a primary focus on the Vancouver time zone. The role combines business analysis and functional consulting to gather requirements, analyze processes, support and train users, troubleshoot functional issues, document solutions, and coordinate with technical teams for system configuration, integrations, and escalations across the IBM Maximo environment. Key Responsibilities Provide day-to-day functional support to Canadian Maximo users, responding to questions, explaining system functionality, providing training and troubleshooting, aiming to promote effective and consistent use of the platform. Gather, document, and validate business requirements with stakeholders across terminal operations and supporting functions. Analyze maintenance and asset-management processes and identify practical opportunities to improve business processes and Maximo usage. Assess configuration-related issues, and coordinate with technical support teams or DP World Group Technology when escalation is required. Support IBM Maximo Application Suite (MAS) 8/9, including the Assets, Maintenance, Inventory, Purchasing, and Mobile modules. Support the functional aspects of Maximo integrations by defining business requirements, validating expected outcomes, and coordinating with technical teams. Prepare and maintain clear business and functional documentation, including requirements, process flows, functional specifications, test scenarios, user guidance, and support records. Coordinate functional and user acceptance testing for system changes and enhancements, documenting results and supporting production deployment. Communicate effectively with business stakeholders, Canada terminal users, techn
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