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CURATED MARITIME VACANCY

Customer Service Specialist (m/w/d)

DP World · Frankfurt, Hesse, Germany · Not disclosed by employer · Full time

Source: Official carrier careers · Posted 2026-10-28

CompanyDP World
LocationFrankfurt, Hesse, Germany
Work arrangementAs stated by employer
Salary or rateNot disclosed by employer
ContractFull time
RotationFull time

About this opportunity

As our Customers Service/Inside Sales Specialist/Prizing Manager, you will play a crucial role in generating revenue and maintaining strong customer relationships within the industry. You will be responsible for selling logistics services, managing customer inquiries and coordinating shipments to ensure timely and efficient delivery. Furthermore you will provide the customer rates and prices for his business, you will be the daily partner and face to our customers.    Responsibilities Identify and target potential customers, develop and maintain a customer database, and deliver compelling sales presentations to generate new business opportunities. Build and maintain strong relationships with existing customers by serving as their primary point of contact, responding to inquiries, and providing exceptional customer support. Manage customer shipments from booking to delivery, ensuring smooth execution, proactive communication, and timely resolution of any deviations or service issues. Collaborate closely with the operations team to coordinate shipments, monitor progress, and ensure accurate and on-time delivery. Prepare quotations and pricing solutions for existing and prospective customers, supporting business growth and customer retention. Drive new business development through proactive outreach via phone, email, and virtual meetings. Maintain accurate records of sales activities, customer interactions, opportunities, and revenue performance within CRM systems. Prepare regular sales reports, performance analyses, and business forecasts. Monitor market developments, industry trends, and competitor activities to identify opportunities for improvement, expansion, and increased market share. Continuously seek ways to enhance customer satisfaction, operational efficiency, a

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